Overall a positive experience. Well organized and smooth process if you can follow the steps and ensure the pre-requisites are built and prepared as per engineering drawings.
The installer was just outstanding. He really did a great job with the installation and cared a lot about the work he did.

Florence was knowledgeable. Would recommend

Would only deal with them! Best elevator company by far.

Steve was instrumental in deciding to purchase the elevator. Not only did he assist with the sale, he went above and beyond to ensure the order was expedited so we can have the elevator installed as quickly as possible. The installers (John and Omar) were also very professional and knowledgeable. They worked diligently and with minimal disruption to our day to day activities in order to have the elevator installed. They also met with our carpenter and explained everything that needed to be adjusted with thr doors, measurements etc for the finisher. Bernard, the finisher was also very quick on wrapping up the installation. Great coordination from the back office from the sale to the final handoff. The elevator is such a great addition to our home giving our daughter more independence. I highly recommend this company.

Working with Federal Elevator Systems Inc. has been a great experience for us. The whole operation was seamlessly organized.
Steve Martin, the sales specialist, and his team consistently provided top notch customer service to us. Steve was always happy to help and to get our issues resolved in a timely manor. Cicilia with her beautiful smile was always a pleasure to deal with. The installation crew did a great job from the beginning to the end, and we were really impressed with the knowledge and the high level of professionalism of the technicians.
I’d definitely recommend Federal Elevator Inc. to anyone looking for good workmanship and quality.

I had the pleasure of working with Vince on numerous projects. most recently 346 Betty Ann Dr & 41 Farell Ave. as always best service from Vince and his team. i will be giving Federal all projects in future. thank you Federal Team & Vince for professional and timely service. Majid

Rob finished commissioning of 5 elevators for our Project at Atkinson Avenue. Vaughan, Ontario.
He is doing a great job commissioning elevators for us.

We chose federal elevator to work for our new house. Their price is very compatible and service is good. The only thing is they are very busy and have a pretty long waiting list but whenever they have a service gap they tried to arrange for us. The technician，Bernard who came to do the final completion for us is very patient and guide us each step for using and emergency situation. We are so happy to get the elevator installed.

Phil was very through and double checked everything. Thanks, Eric

Phil is a phenomenal customer centric individual. Highly recommend him for the professional.job done with excellence